Questions?
We’ve Got You.

From order timelines to artwork, we’ve answered the most commonly asked questions right here. Can’t find what you’re looking for? Explore our other helpful guides or reach out to our team!

About Hurrdat Brand Goods

What is Hurrdat Brand Goods? How are you different from other custom apparel shops?

Hurrdat Brand Goods is your local custom apparel and promotional items shop in Omaha. With no minimum quantity requirements, a variety of printing options, competitive pricing, and quick turnaround times, Hurrdat Brand Goods provides the best customer experience. The friendly staff at Hurrdat Brand Goods goes out of their way to build a lasting relationship with you.

Where are you located? Do you serve customers outside Nebraska?

You’ll find Hurrdat Brand Goods at 9753 South 140th Street in Papillion, Nebraska. Don’t live in Nebraska? No worries! We ship with competitive rates.

What sustainability initiatives are in place at your print shop?

We print on demand to minimize waste. We use eco-friendly inks and toners and have a built-in fume extracting system on our DTF printer to reduce airborne particles and odors for a safer, cleaner, production environment. And select garment brands have eco-friendly options available.

What in-house production capabilities do you have?

When it comes to in-house production, we offer a variety of options! Our main decoration methods are Embroidery, DTF Printing and Transfers, Sublimation, and Laser Engraving.

How can influencers or creators collaborate with Hurrdat Brand Goods?

Hurrdat Brand Goods partners with Hurrdat Entertainment to take care of your branded merchandising needs, while Hurrdat Entertainment helps broadcast your content.

Do you own your printing equipment or outsource production?

We own our own printing equipment! However, we do not do everything in house, such as sublimation and a few promotional products.

How do I schedule a shop tour or discovery call?

Contact us to schedule a tour or discovery call!

Ordering Process

What minimum order quantities (MOQs) do you require for each print method?

We do not have a minimum order quantity for apparel. We only require that your order meet or exceed $30. Select promotional products may require minimum order quantities.

Can you handle enterprise-level orders for national brands?

Absolutely! We specialize in handling enterprise level clients. From bulk orders to online stores, we can provide the most efficient process for completing your orders.

Can you run pre-order campaigns or limited drops?

Yes, but rarely. Reach out so we can discuss a solution.

What if I only need a sample piece before the full run?

We provide samples for $30.

Can I combine multiple garment styles in one order?

Yes, if the artwork doesn’t change from garment to garment. A change would include sizing and color differences. If your logo needs resized or recolored from garment to garment, there will be an additional fee.

Pricing

How do I request a quote for custom apparel or promo items?

To request a quote, reach out to one of our Hurrdat Brand Goods sales representatives, walk into our store, or get a free quote online. For an accurate quote, we recommend providing: type of garment, style and size of decoration, number of locations and desired colors, and the quantity of the order. The quote for an order expires after two week’s time.

Can I get pricing instantly online?

Yes! Our design builder lets you create the exact gear you want before getting a quote and placing your order. Don’t see the garment you want? No problem! Contact us for more availability, and we’ll send you a free quote!

Do you price match other printers?

No, we do not price match because we work hard to offer competitive pricing and get you the best deal possible without compromising quality.

Do you offer tiered volume discounts?

Yes, we offer tiered volume discounts! The higher the number of garments, the lower the price per garment.

How do deposits and milestone payments work? 

Orders will be paid for at pick-up. For large orders, you may be asked to pay a 50% deposit fee upfront and pay the rest when the job is finished. Certain customers will be eligible for net terms. 

Are nonprofit or school discounts available? 

Yes! For team store fundraising programs, we offer a kickback program per garment sold, typically 15% kickback per garment sold. Contact a Hurrdat Brand Good representative to talk about net terms and how to set up an online store for fundraisers.

What happens if my organization is tax-exempt?

Discuss this with the salesperson you are working with so we can have this set up in our system in advance.

Garment Guide

Can I supply my own garments?

Yes, you can supply your own garments. We do not offer contract pricing for customer-provided garments.

What blank apparel brands do you carry?

We carry a large variety of brands! Our main vendors are S&S activewear and SanMar. If looking for a specific brand, please reach out to a sales representative!

How do I decide between cotton, tri-blend, and performance fabrics?

Visit our shop, where we have garment samples for you to look at and feel.

Do you stock youth sizes and extended sizes?

We do not typically carry in-house stock of youth sizes or plus sizes (4X, 5X). We order them as needed through our vendors.

What types of labels do you offer?

We do custom tagging for your brand’s needs, including tear-away and private-label tags! We do not offer woven neck labels.

Do you offer union or Made-in-USA options?

Yes, one of our vendors, Bayside Apparel, offers Union Made Apparel.

Artwork & Design Guide

What file types do you accept for screen printing, embroidery, or DTF?

When sending artwork for DTF transfer or DTF printing, 300 DPI is needed for high resolution and we accept AI., PDF, EPS, and SVG files. Embroidery requires a .DST file, but if you don’t have one, we can create one for a one-time digitizing fee! We can also vectorize artwork for a one-time fee of $30!

Can you color match to my brand guidelines?

While some products can be hard to match color exactly, we always come as close as we can to the color being asked for.

Do you offer in-house graphic design services? 

Absolutely! For an added fee, our in-house graphic designer can help with any graphic needs, including custom fonts and illustrations. One free revision is included with these services. For any additional revisions, we charge $5 per revision. 

Can you print licensed college or pro team logos?

We’re working on registering with local college teams so we can print licensed logos—contact our team to determine if we can fulfill your request!

How do you proof and approve artwork before production? 

We send you a proof of the artwork, whether it’s something we custom designed or an idea you sent us. You’ll then need to approve or request a change for the mockup before we print. One free revision is included with these services. For any additional revisions, we charge $5 per revision.

Who owns the artwork after production? 

You own the artwork after production as long as there are no licensed apparel conflicts. 

Live Printing & Events

What is live printing and how does it engage event attendees?

For live printing, transfers are printed and cut before the event, and then heat pressed on demand at the event. This is a fun activity—attendees love seeing their designs being applied in real time!

How far in advance should I book live printing for my event?

We suggest a minimum of three weeks in advance. It allows our whole team time to collaborate with the event planner to make sure everyone is successful!

What are the space and power requirements for an on-site press?

The space should be equal to or bigger than 15×15 feet so that multiple presses can live print while still having room for checkout and inventory. Power requirements are a normal 110V outlet.

How many garments can you print per hour live?

One heat press can print about 100-150 garments per hour. You have the option of requesting up to four heat presses for your live event.

Can you pre-print under-bases to speed up live production?

Preprinting an under-base is not needed. Our DTF machine prints all colors of artwork onto one image at once, including the under-base.

What design limitations apply to on-site printing?

Only select designs are available for live printing, and all must be premade and ordered ahead of time. As of now, we cannot add personalizations to the designs on-site, like name or number customization, but check back in later for this offering! We do not offer live embroidery.

Can you integrate QR codes for attendees to order additional merch later?

Yes! Please mention requiring a QR code in the early stages of your ordering process.

How many staff members will you bring to an event?

It depends on the size of the event! For smaller events, you can expect 2-3 staff members, and for larger events 3-6 staff members.

Do you provide branded backdrops or Step-and-Repeat banners?

We do not provide branded backdrops or step-and-repeat banners, but you can order one during the purchasing process.

How do you handle inventory forecasting for unpredictable attendance?

When placing an order for an event, we recommend ordering a little more than you think is necessary—it’s always better to have too many than not enough!

Can live printing be combined with charitable give-back campaigns?

Yes, we offer a kickback on items sold. Contact a representative from Hurrdat Brand Goods to get started!

Shipping & Fulfillment Process

Is rush service available? 

Yes, rush orders are available for an additional price! For a 2-3 day rush, we charge a fee equal to 30% of your invoice total. For a 4-5 day rush, it’s a 20% invoice total fee. DTF printing rush order typically arrive 2-3 business days after an order is placed, while embroidery is around 4-5 business days and sublimation is 5-8 business days.

What is your standard production timeline for each service?

The standard production timeline varies for each service:

  • Direct to Film Printing: 5-10 business days
  • Direct to Film Transfers: 3-5 business days
  • Embroidery: 10-14 business days
  • Sublimation: 10-15 business days

Turnaround times may be affected during the holiday season, but we work hard to get your order to you as quickly as possible!

Can I schedule local pick-up in Omaha?

Yes! Our address is 9753 South 140th Street, Papillion, NE. We’d be happy to help you, whether you want to schedule a pickup or stop into the shop when we’re open.

Can I arrange split-shipments to multiple locations?

Yes! If you plan to do split-shipments, please provide that information in the beginning stages of the job.

How do I track my shipment?

Tracking information will be sent to your email, where you’ll be redirected to Fedex for ground shipping or USPS for rush shipping.

Do you ship internationally?

We do not currently ship internationally.

Is drop-shipping available for every order placed in a team or corporate store?

If your employees prefer not to wait long for their orders, our drop-shipping option is perfect for your online store! Typically, drop-shipped gear gets to your people 7-10 business days after their order is placed. Please request drop-shipping before your online store is created, so our team can get everything set up.

Return Policy & Reorders

What is your quality guarantee?

With DTF, your print should last longer than the garment if properly cared for. If an issue arises in a reasonable timeframe, we’re happy to resolve it. Contact our team for more details!

How do you manage returns and exchanges?

Because all items are custom, no exchanges or returns are accepted. If the item arrives damaged or defective, contact us within two weeks of receiving your order to report any discrepancies, like misprints and sizing issues. We’ll work with you to find the best solution, like a partial credit or full reprint.

How do I reorder a previous job? 

Through our software, you can reorder the exact job again. If you need to change the quantity, please connect with a sales representative.

How long do you keep my design files on file? 

We keep your design files forever. 

E-Commerce & Online Stores

How do I go about creating an online store?

Get in contact with a salesperson to discuss creating an online storefront. We’ll help you decide what kind of solution best fits your business or team.

What program is used for online stores?

Inksoft is our primary program for online stores. InkSoft ensures data security for customer information through industry-standard security measures, including SSL technology, to protect customer information.

How long can I keep an online store open?

This varies based on when you need the garments in hand—once the store closes, it will typically take 5-10 business days to receive the goods. We also offer stores that are open year-round and stores that open and close based on your needs.

Can you set up employee uniform programs with size-flexible reorders?

If you set up an online store with us, your employees can purchase through your company store at any time. You can also offer discount codes or gift certificate codes to your employees.

How many designs can be offered for an online store?

We start you off with up to three designs per store, but you can discuss increasing this number with a sales representative for an additional fee if needed.

Can we do fundraising through an online store?

Yes! We can add a fundraising icon to the store so you can see how much you have raised in real time! Please notify your sales representative when first discussing your online store.